Effective Date: March 2026
Welcome to Lisa’s Doc Prep & Notary. By accessing this website, submitting an intake form, or purchasing services, you agree to the following Terms and Conditions.
1. NATURE OF SERVICES
Lisa’s Doc Prep & Notary is a Registered & Bonded Legal Document Preparer operating in compliance with Nevada Revised Statutes (NRS) Chapter 240A.
Services are strictly limited to:
• Document preparation
• Form completion
• Administrative support
We are not attorneys and do not:
• Provide legal advice
• Offer legal strategy or interpretation
• Represent clients in court
2. NO ATTORNEY-CLIENT RELATIONSHIP
Use of this website or services does not create an attorney-client relationship.
All services are administrative in nature and based solely on information provided by the client.
3. CLIENT RESPONSIBILITIES
By using our services, you agree to:
• Provide accurate, complete, and truthful information
• Remain responsive throughout the process
• Review all documents before signing or filing
• Be solely responsible for how documents are used
We are not responsible for:
• Errors resulting from incorrect or incomplete information
• Filing outcomes
• Court or agency decisions
4. SCOPE OF SERVICES
We:
✔ Prepare documents
✔ Organize client information
✔ Provide general procedural guidance
We do NOT:
✘ Select legal strategies
✘ Provide legal opinions
✘ Negotiate or represent clients
5. SERVICE ELIGIBILITY & WORK INITIATION
All intake forms are subject to initial review.
If it is determined that the requested service cannot be completed or falls outside the scope of services, the client will be notified within 24 hours and payment will not be processed.
If the intake is accepted and reviewed, document preparation will begin within 24 hours based on the information provided.
Clients acknowledge that:
• Intake review and processing constitutes the start of work
• Work may begin even if additional information is required
6. PAYMENT TERMS
All services are prepaid.
Work begins within 24 hours of payment based on the information provided in the intake form.
Once work has begun, all payments are considered earned and are non-refundable.
Cancellation requests must be submitted within 24 hours of payment. After this period, work may have already commenced and no refunds will be issued.
Payments are processed securely through third-party platforms.
7. EARNED FEES & COMMENCEMENT OF WORK
All services involve time, expertise, and administrative work product. Once work has begun, fees are considered earned and are non-refundable.
By purchasing services, you acknowledge and agree that:
• Document preparation constitutes work performed and value delivered
• Time and resources are allocated immediately upon intake submission and payment
• Services are customized based on client-provided information
Work begins once the intake form is reviewed and confirmed that the requested service can be completed.
Commencement of work includes, but is not limited to:
• Reviewing and analyzing client intake information
• Downloading and preparing required legal or government forms
• Inputting client-provided information (name, DOB, address, case details)
• Organizing and structuring information for document preparation
• Initiating drafting of documents
• Performing administrative or investigative steps necessary to prepare documents
Clients acknowledge that work may begin even if additional information is required.
Once any of the above actions occur, services are considered initiated and non-refundable.
8. TURNAROUND TIME
• Work begins within 24 hours
• Standard completion: 5–7 business days
Turnaround time depends on:
• Client responsiveness
• Completeness of information
• Document complexity
Rush services may be available for an additional fee.
9. CLIENT RESPONSIVENESS & INACTIVITY POLICY
Clients must remain responsive throughout the process.
If a client becomes unresponsive:
• After 14 days: File marked inactive
• After 30 days: File closed + $150 restart fee required
• After 90 days: File permanently deleted
If a client returns:
• Within 30 days: Resume service
• After 30 days: $150 restart fee + current pricing may apply
• After 90 days: New request + full payment required
No refunds will be issued for inactive or abandoned files.
10. CLIENT INFORMATION, GOVERNMENT RESPONSE & REVISIONS
All work is based solely on client-provided information.
Lisa’s Doc Prep & Notary is not responsible for issues resulting from:
• False information
• Missing or incomplete information
• Failure to provide requested updates
No refunds will be issued if documents are:
• Returned
• Rejected
• Require corrections by any agency or court
If additional information is requested:
• The client is responsible for providing it
• We may assist with drafting additional documents
Revision and additional document fees may apply, including:
• Corrections due to updated client information
• Government-requested changes
• Additional or supplemental documents
All additional work must be paid prior to continuation.
11. NON-REFUNDABLE CIRCUMSTANCES
No refunds will be issued under any of the following conditions:
• More than 24 hours have passed since payment
• Work has commenced (including intake review or preparation)
• Documents have been prepared (partially or fully)
• Files have been delivered
• Client becomes unresponsive
• Client fails to provide required information
• Client changes their mind
• Client decides not to proceed
• Filing outcomes are not as expected
• Documents are rejected due to client-provided information
All services are considered rendered upon initiation.
12. ELECTRONIC DELIVERY
All documents are delivered electronically unless otherwise agreed.
Clients are responsible for:
• Printing (if applicable)
• Filing (if applicable)
• Submitting documents (if applicable)
Lisa’s Doc Prep & Notary may assist with printing and shipping where legally applicable.
Clients remain responsible for compliance with all filing requirements.
13. NOTARY SERVICES
Notarial services are provided in compliance with NRS Chapter 240 and may be conducted via secure remote online notarization platforms.
Identity verification is required.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lisa’s Doc Prep & Notary is not liable for:
• Indirect or consequential damages
• Filing outcomes
• Legal or financial decisions
15. INDEMNIFICATION
You agree to indemnify and hold harmless Lisa’s Doc Prep & Notary from claims arising from:
• Misuse of documents
• Inaccurate information
• Client decisions
16. GOVERNING LAW
These Terms are governed by the laws of the State of Nevada.
17. PRIVACY POLICY
We collect:
• Name
• Contact information
• Required documents
Used solely for:
• Document preparation
• Client communication
We do not sell or share personal information.
18. PAYMENT AUTHORIZATION
By submitting payment, you:
• Authorize charges
• Agree to all terms
• Acknowledge service scope
• Confirm no legal advice is provided
19. CHARGEBACK POLICY
Unauthorized chargebacks or disputes will be actively contested using:
• Signed agreements
• Completed intake forms
• Payment authorizations
• Communication records
By submitting payment, you agree not to initiate a chargeback for services performed.
Attempts to dispute valid charges may result in service termination and collection action.
Exception: In rare cases where work has not begun, a partial refund may be issued at our sole discretion.
20. LEGAL DISCLAIMER
Lisa’s Doc Prep & Notary is NOT A LAW FIRM
We are a Registered & Bonded Legal Document Preparer under NRS 240A.
We do not:
• Provide legal advice
• Represent clients
• Determine legal strategy
21. NO GUARANTEE
We do not guarantee:
• Court approval
• Immigration approval
• Case outcomes
22. FINAL ACKNOWLEDGMENT
By submitting an intake form, making payment, or using this website, you acknowledge:
• Work begins within 24 hours based on your intake
• Services are non-refundable once started
• You must remain responsive
• Inactivity may result in closure and additional fees
Your continued use constitutes your agreement to these Terms.
Lisa’s Doc Prep & Notary
Registered & Bonded Legal Document Preparer – Nevada
Not an Attorney • No Legal Advice